At I Like Your Gadget, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, this policy explains how you can return items and request a refund.
1. Return Eligibility
You may request a return if:
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The product is defective, damaged, or incorrect
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The item is unused and in its original packaging
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The return request is made within 7–14 days of receiving the product
Products that are used, damaged by the customer, or not in their original packaging may not be eligible for return.
2. Non-Returnable Items
The following items cannot be returned:
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Personalized or custom-made products
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Digital products or downloadable items
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Items marked as final sale
3. How to Request a Return
To request a return:
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Visit our Contact Us page.
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Provide your order number, product details, and reason for the return.
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Our support team will review your request and provide instructions for the return.
Important: Do not send items back without contacting us first.
4. Return Shipping
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Customers are generally responsible for return shipping costs unless the product is defective or we sent the wrong item.
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We recommend using a trackable shipping service to ensure the item reaches us safely.
5. Refund Process
Once we receive and inspect the returned item:
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Refunds will be processed to your original payment method.
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Refunds may take 5–10 business days depending on your bank or payment provider.
6. Exchanges
If you received a defective or incorrect item, we may offer a replacement instead of a refund where possible.
7. Late or Missing Refunds
If you have not received your refund:
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Check your bank account again
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Contact your payment provider or bank
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Contact our support team if the issue continues
8. Contact Us
For any questions regarding returns or refunds, please contact us through the Contact Us page on our website.